1. Introduction
Welcome to eTRUST.live. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services through eTRUST.live.
2. Information We Collect
We may collect the following types of information:
- WhatsApp number provided during account registration.
- Transaction and payment information for purchases or rewards redemption.
- Technical data such as IP address, browser type, and device information when accessing our platform.
- Communication data, including messages and inquiries sent to our support team.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services, including processing transactions and delivering rewards.
- Communicate with you about your account, rewards, promotions, and updates.
- Personalize user experience and enhance security on eTRUST.live.
- Comply with legal obligations and prevent fraudulent activities.
4. Managing Your Subscription & Opting Out
Users can manage their subscription preferences and opt out of marketing emails or notifications at any time.
To stop receiving promotional emails, log in to your eTRUST.live member dashboard and update your communication preferences.
If you wish to delete your account or request data removal, please contact our support team.
5. Sharing and Security of Information
We do not sell or share your personal information with third parties, except service providers assisting in business operations in this case WhatsApp service from Meta Facebook
We take reasonable measures to protect your data, including encryption, firewalls, and secure access controls
6. Your Rights
As a registered user of eTRUST, you have the right to:
- Access, correct, or update your personal information.
- Request deletion of your account and associated data.
- Withdraw consent for data processing related to marketing.
- Comply with legal obligations and prevent fraudulent activities.
You can exercise these rights by logging into your account or contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, analyze trends, and track user behavior on our website.
You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify users of significant updates.
9. Contact us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Website: eTRUST.live
10. Support Services
eTRUST marketing and support services are provided Digitcaps Vision Ltd, Labuan.
